Our Patient Participation Group (PPG)

The overall aim of our group is to develop a positive and constructive relationship between patients and the practice to enable the practice to provide the best possible service to our patients.

This group will provide a way of promoting two-way communication between patients and the practice so that we can develop and improve our services to meet more closely the needs of the practice community.

Key roles:

• create and improve two-way communication between patients and the practice
• bring a sense of partnership between the practice and patients
• provide an avenue for patients' input in the way facilities and services are planned and carried out
• provide constructive two-way feedback on patient and community needs, concerns and interests
• support the practice in good health promotions, preventative medicine and health literacy
• collect patient opinions and experiences to help the practice evaluate its services
• communicate to the practice community and/or the wider community information about the practice

Our Patient Participation Group Membership:

All registered patients are welcome to join our Patient Participation Group (PPG) by using our sign up page. There will be further developments in this area in the next few months.

Thank you to all those who completed our recent survey "Improving our Service" where we invited your responses about some ideas we had about improving our service in three key areas.

The full results of the online responses to the questionnnaire are available under "Survey Results" on the tab to the right of this page. Additional questionnaires were made available in paper form and distributed to people who visited the practice during the time of the survey, and the results were collated together.

We are delighted to say that thanks to your support we have been able to secure extra funding for the Young Peoples' Health Clinic, management of Skin Conditions and of Joint and Muscle Conditions in the surgery.

We are currently preparing for our Annual Practice Survey in which we ask the opinions of our patients as to how our service is performing over a variety of areas.

Before we publish the survey we should like to know on which priority areas of our service you think we should focus. Please take a minute to complete our most recent questionnaire, which will help to shape our main annual Practice Survey.

Click on the Patient Survey tab on the home page of this website to take the questionnaire.

From 1st February our full Annual Practice Survey will replace this questionnaire and we invite you to revisit the Patient Survey tab then to take the full survey. We use this information to help us improve our services in the forthcoming year.